INTEGRIUM PLATFORM PRIVACY POLICY

Effective Date: 01 December 2024

1. Introduction
   INTEGR LTD, the owner and operator of the Integrium Platform (hereinafter referred to as "Integrium", "we", "us" or "our"), is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use the Integrium platform, a mentoring and coaching platform, including our website, mobile applications, and related services.

2. Data Controller
   The data controller responsible for your personal data is INTEGR LTD, a company registered in the United Kingdom with the registered office at Office 404M, High Street North, East Ham, London, UK. You can contact us at mailto:info@integrium.io.

3. Personal Data We Collect
   Integrium may collect the following types of personal data from you:

• Identification data: your name, date of birth, gender, nationality, occupation, educational background, and other identification information.

• Contact information: your email address, phone number, physical address, and social media profiles.

• Financial information: your payment information, such as credit/debit card details, for processing transactions on our platform.

• Usage data: information about how you use our platform, including your browsing history, search queries, interaction with the platform, and any content you create or upload.

• Device and location data: information about the device you use to access our platform, including its IP address, operating system, and browser type, as well as your location data (if you have granted us permission to access this information).

• Behavioral data: information about your interests, preferences, and activities on our platform, which we may use to personalize your experience and provide relevant mentoring and coaching services.

4. How We Use Your Personal Data
   Integrium uses your personal data for the following purposes:

• To provide and improve our mentoring and coaching services: We use your data to deliver the Integrium platform, match you with suitable mentors or coaches, and enhance your user experience.

• For account management: We use your data to create and manage your Integrium account, process payments, and communicate with you about your account and our services.

• For marketing and communication: We may use your data to send you newsletters, updates, and other information about our services, as well as to personalize our marketing efforts.

• For analytics and research: We use anonymized and aggregated data to analyze usage trends, improve our services, and develop new features and offerings.

• To comply with legal obligations: We may use your data to fulfill our legal and regulatory requirements, such as responding to lawful requests from public authorities.

5. Data Sharing and Disclosure
   Integrium may share your personal data with the following parties:

• Service providers: We may share your data with third-party service providers who assist us in operating the Integrium platform and delivering our services, such as payment processors, cloud storage providers, and analytics providers.

• Mentors and coaches: We will share relevant personal data with the mentors and coaches you are matched with in order to provide our services.

• Law enforcement and legal authorities: We may disclose your data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security and Retention
   Integrium implements appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

7. Your Rights
   Under the General Data Protection Regulation (GDPR), you have the following rights with respect to your personal data:

• Right of access: You can request a copy of the personal data we hold about you.

• Right to rectification: You can request that we correct any inaccurate or incomplete personal data about you.

• Right to erasure: You can request that we delete your personal data, subject to certain exceptions.

• Right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances.

• Right to data portability: You can request that we provide you with a copy of your personal data in a structured, commonly used, and machine-readable format.

• Right to object: You can object to the processing of your personal data for certain purposes, such as direct marketing.

To exercise any of these rights, please contact us at mailto:info@integrium.io. We will respond to your request within the time frame required by the GDPR.

8. Changes to This Privacy Policy
   Integrium may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website and, if significant, we may also notify you by email.

9. Purpose and Legal Basis for Processing
   We use your personal data for the following purposes:

• To provide and improve our platform and services: We use your data to create and manage your user account, provide our coaching and mentoring services, process your transactions, and improve our platform based on your usage.

• For customer support: We use your contact information to respond to your inquiries and provide customer support.

• For marketing and promotional activities: We may use your contact information to send you newsletters, updates, and other promotional materials, but only if you have given us your consent.

• For legal and safety reasons: We may use your data to comply with applicable laws and regulations, enforce our terms of service, and protect the security and integrity of our platform.

The legal basis for processing your personal data is:

• Performance of a contract: When we use your data to provide our services and fulfill our contractual obligations.

• Legitimate interests: When we use your data for our legitimate business interests, such as improving our platform and protecting our legal rights.

• Consent: When we rely on your explicit consent, for example, to send you marketing communications.

1. Data Sharing and Disclosure
   We may share your personal data with the following third parties:

• Service providers: We may share your data with third-party service providers that assist us in operating our platform, such as hosting providers, payment processors, and customer support services.

• Mentors and coaches: We may share relevant data with the mentors and coaches you work with on our platform, to facilitate the delivery of our services.

• Affiliates and partners: We may share your data with our affiliated companies or business partners, but only if necessary for the provision of our services.

• Legal authorities: We may disclose your data to law enforcement agencies, courts, or other governmental bodies, if required by law or to protect our legal rights.

We may also share aggregated, anonymized data with third parties for research, analytics, or other business purposes.

10. Data Retention and Security
    We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We implement appropriate technical and organizational measures to ensure the security of your data, including encryption, access controls, and regular backups.

11. Your Rights
    As a data subject, you have the following rights:

• Access: You can request information about the personal data we hold about you and obtain a copy of this data.

• Rectification: You can request the correction of any inaccurate or incomplete personal data we hold about you.

• Erasure: You can request the deletion of your personal data, subject to certain exceptions.

• Restriction: You can request the restriction of the processing of your personal data in certain circumstances.

• Portability: You can request the transfer of your personal data to you or a third party in a structured, commonly used, and machine-readable format.

• Objection: You can object to the processing of your personal data for direct marketing or on grounds relating to your particular situation.

• Withdrawal of consent: If you have given us your consent to process your personal data, you can withdraw this consent at any time.

To exercise these rights, please contact us at mailto:info@integrium.io.

12. Cookies and Similar Technologies
    Our platform uses cookies and similar technologies to enhance your user experience and to improve our services. You can manage your cookie preferences in your browser settings.

13. Changes to this Privacy Policy
    We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our platform or by other means of communication.

14. Contact Us
    If you have any questions or concerns about our privacy practices, please contact us at mailto:info@integrium.io.